Tag Archive | "Dry Cleaning Marketing"

What Is Your Biggest Customer Service Problem?  

Wednesday, July 13, 2016


Problem is not a word I like to use. I like to say, “opportunity” or “challenge”, but I’m saying PROBLEM here so that there is no mistake in what I’m asking you. What is your Biggest Customer Service Problem at the counter, on the phone, or from your delivery guy (and I mean you ladies […]

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“Live Now! You’re Dead For A $#@%ing Long Time.”

Thursday, June 23, 2016


Quote by: Bob Perks, 78 year old caddie at The Old Course in St. Andrews, Scotland I wrote this 7 years ago to my membership: Bob’s wife died of cancer 10 years ago. He retired from his job and started caddying at The Old Course. He said that it keeps him out of the house and […]

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10 Business Building Tools For Your Dry Cleaning Business!

Wednesday, December 23, 2015


Who should be taking care of the marketing of your dry cleaning business? Should you pass it off to one of your employees? How about an advertising agency? Or your Valpak rep? You the owner should be orchestrating all of your marketing and advertising—NO one else! This is the most important job you have in […]

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